Nathalie is a PhD student with an academic interest in chatbots. She holds a research master’s degree in Communication Science from the University of Amsterdam. Her current research revolves around users’ responses to different framings of disclosure of customer care chatbots’ identity. During her fellowship at AlgorithmWatch, she looked into the use of chatbots in mental health, automatic fact-checking, and the digitization of the agricultural sector.
A leak from Amazon gave us a glimpse of what they have planned for youngsters - and parents. How much personal data do we (or should we) accept handing over when it comes to our children?
Automated chatbots might help patients, but researchers and medical professionals warn that they are not a substitute for professional, in-person therapy.